- Hicham Alaoui, CEO & Co-Founder, Experience Morocco
- Lauren Rudick, Founder & Director, Yoga Academy International
Your WeTravel Card is completely free to create and use. So how do we cover the cost of your card? Every time you use your WeTravel card, the merchant or website pays a small fee called interchange. This fee is shared with us and helps us cover the cost of your card.
You can transfer any funds you collect on WeTravel to your card as soon as they are processed. This means that if your customer pays with a credit or debit card, the funds are available immediately. If your customer pays with bank transfer/ACH, the funds are available the moment they are processed (4-5 business days). No waiting for bank payouts!
Yes, it’s an official credit card, but we offer you a credit card that comes without the risk of debt. This allows you to use it to the full extent: you enjoy a credit card that’s accepted everywhere, without the possibility of financial burden.
Our virtual cards are available worldwide. Our plastic cards need to be shipped to a US address, but can also be used worldwide.
Virtual credit cards are online cards that are not physically issued as plastic cards. A virtual credit card is simply a credit card that can be used to make payments online, over the phone and anywhere else Visa® is accepted but no physical card is needed.
Although your card is virtual, you can download a PDF of your card. This PDF can be printed, faxed or otherwise sent to the hotel or any other vendor. This allows you to use your virtual card for almost all transactions, even if your vendor asks for a copy of the card.
Yes, you can add as many cards as you would like. There are no fees for creating a card, nor are there any annual or recurring fees. The only condition is that you add at least $100 to a new card before you create it.
A plastic card is a traditional credit card that is shipped to a US address and can be used anywhere credit cards are accepted.
Yes, your WeTravel Card can be used to pay in any currency. If you make a payment in a currency other than USD, the merchant you pay will be paid in their local currency. Your WeTravel Card balance will be charged the same amount, but converted to USD.
No, there is currently no foreign exchange fee charged on any foreign transactions made with your WeTravel Card.
No, your WeTravel Card can not be used to withdraw cash or fund money transmitting services. This restriction is necessary due to US anti-money laundering regulations. It can be used for purchases and payments.
WeTravel does offer instant payouts to USD debit cards. Learn more here.
It’s simple - just transfer funds from your WeTravel balance to your WeTravel Card and click “Create Card”. Your card will be created instantly and is immediately available to make payments.
You can at any time suspend your WeTravel Card with the click of a button, and reinstate it later (see our help article here). If you wish to completely terminate your card, please contact our customer support (firstname.lastname@example.org).
Yes, you can initiate a dispute up to 3 months after you made a payment. This is a major advantage of paying with the WeTravel Cards - if a vendor does not deliver the services they promised (e.g. airlines, hotels, etc..), you have the possibility to get your funds back through a credit card chargeback.