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WeTravel Visa® Commercial Credit Cards are powered by Stripe and issued by Celtic Bank.
The WeTravel Card can solely be funded by your WeTravel balance.
Your WeTravel balance is not a bank account and is not FDIC insured
- Hicham Alaoui, CEO & Co-Founder, Experience Morocco
.png?width=200&height=200&name=Untitled%20design%20(6).png "Lauren Rudick")
- Lauren Rudick, Founder & Director, Yoga Academy International
There are fees for foreign transactions and currency conversion, but there are no application, card creation, or subscription fees. So, how do we cover the cost of your card? Every time you use your WeTravel card, the merchant or website pays a small fee called interchange. This fee is shared with us and helps us cover the cost of your card.
You can transfer any funds you collect on WeTravel to your card as soon as they are processed. This means that if your customer pays with a credit or debit card, the funds are available immediately. If your customer pays with bank transfer/ACH, the funds are available the moment they are processed (4-5 business days). No waiting for bank payouts!
Our virtual cards are available for US entities with US bank accounts for now. We will expand the geographic availability in the future. However, you can use the cards internationally, subject to foreign transaction fees.
Virtual cards are online cards that are not physically issued as plastic cards. They can be used to make payments online, over the phone and anywhere else Visa® is accepted but no physical card is needed.
Although your card is virtual, you can download a PDF of your card. This PDF can be printed, faxed or otherwise sent to the hotel or any other vendor. This allows you to use your virtual card for almost all transactions, even if your vendor asks for a copy of the card.
Yes, you can add as many cards as you would like. There are no fees for creating a card, nor are there any annual or recurring fees.
A plastic card is a traditional card that is shipped to a US address and can be used anywhere credit or debit cards are accepted. However, we do not offer plastic cards at this time.
WeTravel Cards are currently available in USD only. However, you can use your WeTravel Card to pay in any currency. If you make a payment in a currency other than USD, the merchant you pay will be paid in their local currency. Your WeTravel Card balance will be charged the same amount, but converted to USD. Please note that we will charge a currency exchange fee.
Yes, a fee is charged for any foreign transactions made with your WeTravel Card outside the US.
No, your WeTravel Card cannot be used to withdraw cash or fund money transmitting services. This restriction is necessary due to US anti-money laundering regulations. It can be used for purchases and payments.
It’s simple - first, you need to apply for the card. If approved, click “Create Card” and transfer funds from your WeTravel balance to your WeTravel Card. Your card will be created instantly and is immediately available to make payments.
You can at any time suspend your WeTravel Card with the click of a button, and reinstate it later. If you wish to completely terminate your card, please contact our customer support (info@wetravel.com).
Yes, you can initiate a dispute up to 3 months after you make a payment. This is a major advantage of paying with the WeTravel Cards - if a vendor does not deliver the services they promised (e.g. airlines, hotels, etc..), you have the possibility to get your funds back through a chargeback process.